Who we are
HybeCRM is a product of [Company legal name], with its registered office at [Registered office address] (“HybeCRM”, “we”, “us”). We decide how and why the personal data described in this policy is used. You can reach us at [Contact email].
What we collect
Information you give us
When you fill in the Get started form we collect:
- your name and mobile number;
- the one-time code you enter, used only to confirm the number is yours — we do not keep it after verification;
- your team size, location and how soon you need a CRM.
If you write to us, book a demo or sign up, we also keep what you send us and our replies.
Information collected automatically
Like most websites, our servers record basic technical data when you visit — such as your IP address, browser type, the pages you open and the time of the request — to keep the site running and secure.
This website does not currently use advertising or analytics cookies or tracking pixels. If that changes, we will update this policy and, where required, ask for your consent first.
How we use it
- to send you a one-time code on WhatsApp and confirm your mobile number;
- to contact you about HybeCRM by WhatsApp, phone call or SMS, as you asked when you submitted the form;
- to set up your free trial or demo and recommend a suitable plan;
- to keep the website and our service secure and prevent misuse;
- to meet our legal obligations.
Your consent
We use the details from the Get started form on the basis of the consent you give when you submit it. You can withdraw that consent at any time by replying STOP to our WhatsApp messages or by writing to [Contact email]. Withdrawing consent does not affect anything we did before you withdrew it.
Storage, security and retention
We protect personal data with reasonable security safeguards, including access controls and encrypted connections. No system is completely secure, but we work to prevent unauthorised access, loss or misuse, and we will notify you and the authorities of a data breach where the law requires.
We keep enquiry details for as long as we need them to follow up with you, and delete them no later than 24 months after our last contact — sooner if you ask us to — unless you become a customer or the law requires us to keep them longer.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update it;
- erase it, unless we must keep it by law;
- stop using it, by withdrawing your consent;
- act on behalf of someone you nominate, if you die or become unable to act.
Write to [Contact email] to make a request. If you are not satisfied with our response, you can contact our Grievance Officer (below) and then complain to the Data Protection Board of India.
Data our customers store in HybeCRM
Businesses that use HybeCRM store their own leads and contacts in it. For that data, the business decides how it is used and we process it only on their instructions. If a business contacted you using HybeCRM, please contact that business directly about your data.
Children
HybeCRM is a business product and is not meant for anyone under 18. We do not knowingly collect children’s personal data.
Changes to this policy
We may update this policy from time to time. We will change the date at the top of this page and, for significant changes, tell you directly where we can.
Contact and Grievance Officer
For any question, request or complaint about your personal data, contact our Grievance Officer, [Grievance Officer name], at [Contact email] or by post at [Registered office address]. We aim to respond within 30 days. See also our Terms of Service.